1. Introduction & Scope
Welcome to oobet.ws. This Privacy Policy ("Policy") applies to all services, websites, and mobile applications on the oobet platform. By opening an account, using our services, or visiting our website, you automatically agree to this Privacy Policy.
Oobet is fully committed to protecting your personal information. We believe that privacy is a fundamental right — and our entire data management framework is built on that principle.
This policy clearly sets out: what data we collect, why we collect it, how we use it, and the steps we take to keep your information safe. oobet's Privacy Policy has been developed in line with applicable data protection laws in Bangladesh and international standards.
2. What Information Is Collected
Oobet collects two types of data: information you provide directly, and information generated automatically through your use of the platform.
Information You Provide Directly:
- Full name (as per National ID)
- Date of birth and age verification details
- Mobile number & email address
- Current Residential Address
- Documents uploaded for identity verification (NID, Passport)
- Mobile banking number (bKash, Nagad, Rocket)
Automatically collected information:
- Device type, operating system, and browser information
- IP address & approximate location
- How long and how you spent your time on the oobet platform
- Betting history and transaction records
- Login Time & Session Data
- Information collected via cookies and web beacons
| Type of Information | Collection Time | Mandatory? |
|---|---|---|
| Full Name & Date of Birth | At the time of registration | Yes |
| Mobile Number | At the time of registration | Yes |
| Identity Document (NID/Passport) | During KYC Verification | In certain cases |
| IP Address | Every session | Yes |
| Cookie Data | During Website Visits | Partial |
3. Purpose of Data Use
Oobet collects your information only for legitimate, specific purposes. We never use your data for unnecessary activities, and obtaining your consent before any such use is our firm policy.
Primary Use Cases:
- Account Management: To create, maintain, and secure your oobet account.
- Identity Verification: To complete age verification and the KYC process.
- Financial Transactions: To process deposits, withdrawals, and bonuses.
- Fraud Prevention: To detect and prevent suspicious activity.
- Customer Support: To resolve your issues and provide support.
- Service Improvement: To improve and enhance the oobet platform experience.
- Legal Obligations: To comply with applicable laws and regulatory requirements.
- Personalised Experience: To show you bonuses and offers tailored to your preferences.
4. Data Retention Period
Oobet does not retain your data indefinitely. A specific retention period is defined for each type of information.
- While your account is active: All personal data is securely stored.
- After account closure: Financial transaction records are retained for up to 5 years, as required by law.
- KYC Documents: Up to 3 years after account closure.
- Log Data & Session Information: Up to 12 months maximum.
- Marketing Communication Preferences: Until you withdraw your consent.
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified from it. This process is carried out automatically.
5. Information Sharing Policy
Oobet does not share your personal information with third parties — except in certain specific circumstances, which are clearly outlined below.
When information may be shared:
- Payment Processors: To process deposits and withdrawals, necessary information is shared with payment gateways such as bKash, Nagad, and Rocket. These providers operate under their own privacy policies.
- Law Enforcement: Information may be disclosed to the relevant authorities under a court order or legal obligation.
- Fraud prevention services: Minimal data may be shared with specialist fraud detection providers to identify online fraud.
- Business restructuring: In the event of a merger or acquisition involving oobet, data may be transferred to the new entity, but strictly within the boundaries of this policy.
6. Cookies & Tracking Technologies
Oobet uses cookies to enhance your experience on our website. Cookies are small text files stored on your device that allow the website to recognize you.
Types of cookies oobet uses:
- Essential Cookies: Essential for login sessions, language preferences, and security. These cannot be disabled.
- Functional Cookies: To remember your preferences, such as your favourite games or display settings.
- Analytics Cookies: To understand which sections of the site are used most. All data is anonymized.
Cookie Controls:
You can delete cookies or block new ones at any time through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of certain oobet services.
7. Your Rights as a User
Oobet believes every user should have full control over their own data. To that end, we guarantee the following rights:
- Right to access: To find out what information we hold about you, you may submit a request to our support team.
- Right to Rectification: You have the right to correct any inaccurate information held in your account.
- Right to erasure: Under certain conditions, you may request the deletion of your data (though data required for legal compliance may not be fully erasable).
- Right to Object to Processing: You may object to marketing communications or specific types of data processing.
- Right to data portability: You may request a copy of your data in a machine-readable format.
- Right to Withdraw Consent: You can opt out of oobet marketing communications at any time.
8. Technical Security Measures
Oobet uses the latest technology to keep your data secure. Our security framework is multi-layered and continuously updated.
Core Security Layers:
- SSL/TLS Encryption: All data transfers between your browser and our servers are protected with 256-bit encryption.
- Two-Factor Authentication (2FA): An added layer of security when logging into your account.
- Firewall & Intrusion Prevention: Advanced firewall systems are active to block unauthorized access.
- Regular Security Audits: Regular security audits are conducted by independent third-party experts.
- Data Masking: Sensitive information on the dashboard is partially masked.
- Suspicious activity detection: Our AI-powered system detects unusual logins or transactions 24/7.
9. Children's Privacy
Oobet is strictly for individuals aged 18 and above. No one under 18 is permitted to use our platform, and we never knowingly collect personal information from minors.
If we become aware that a minor has registered an account, it will be closed immediately and all associated data will be deleted. If you believe your child is using oobet, please contact us right away.
10. Changes to the Privacy Policy
Oobet may update this Privacy Policy from time to time. You will be notified in advance of any significant changes via your registered email or mobile number.
The date of any changes will always be shown under the "Last Updated" section at the top of this page. Continued use of the platform after changes have been made will be taken as your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. oobet's data protection team is ready to assist you with any enquiry.
- Email: support@oobet.ws
- Response Time: Usually within 24–72 hours
- Language: You can reach us in both Bengali and English
To submit a serious data privacy complaint, please write "Data Privacy Request" in the subject line of your email. We treat every complaint with the utmost seriousness.